Lancify Help Center
Lancify Help Center

Lancify Help Center

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Starting a Course

I don't have any prior experience in these skills, can I still buy this course?

Each course is built in a way such that anyone can pick up a new skill right from scratch. It doesn't matter whether you're a beginner, or someone who's already done this before - there's something for everyone. These are skills that are unique and highly valued, and don't require any prerequisites! So you can start, well, now.

How will these courses help me?

These courses are designed to make you freelance ready. Your teachers are self-taught experienced freelancers that have set out to empower you with theory, practical knowledge and also teach you important tools that allow you to put to action all that you've learnt immediately!

Which course should I choose?

You could do all these courses! No, seriously. That's how easy, engaging and exciting they are. You start on day one and within weeks you're an expert in a skill you had no knowledge about previously. But in case you're confused, you could also choose something that supplements your skills: for example, if you're a good content writer you could easily become an ace Email Marketer, and if you're a good designer, you could pick up the Website Building course!

How are the courses structured?

Each course is divided into chapters. These explain broader themes that are important to the skill you're learning. Each chapter is divided into episodes that go into the specifics of the themes and sub-themes discussed.

Once I buy the course, how long do I have to complete it?

Once you buy a course and create an account on our platform, you have lifelong access to these courses. You can do them at your own pace, however you like. Though since they're quite binge-worthy, you'll probably be done sooner than you realise!

Do I get a certificate from this course?

Yes, on completing the course, you'll have to successfully pass the assessment. Once that's done, you will receive your certificate!

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Course Taking

How will I be assessed on my performance?

At the end of every course, we have an assessment that you must take. You will be scored and get your results on the spot. If you pass, you get your certificate and are now freelance-ready. Don't worry, it's not like an exam, put your mind to it and you'll come out with flying colours.

I have trouble with the platform, what do I do?

At the end of every course, we have an assessment that you must take. You will be scored and get your results on the spot. If you pass, you get your certificate and are now freelance-ready. Don't worry, it's not like an exam, put your mind to it and you'll come out with flying colours.

What system requirements are needed to learn with Lancify?

Our platform and the tools we teach mostly run on the browser. You don't need anything fancy: a good internet connection, some decent specs on your computer and you're good to go. We highly recommend using Google Chrome as your browser for the best experience.

What software will I be learning on Lancify Learn?

We teach freelancers all the tools and solutions that the industry is moving towards. We have based these on inputs from business owners who use require these solutions and freelancers who use these tools. You know you are in good hands, and most importantly, tools such as ActiveCampaign, Webflow, etc. are changing the industry landscape.

Where can I view the courses I've purchased?

After you buy a course, you will have an account created with the login credentials sent to you. After logging in you have access to your dashboard where you can see your courses and purchase new courses.

How can I change my name and/or password?

Click on your username on the top-right of the page (the navigation bar), go to my profile. Here you can change your name and update your password.

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Purchases & Refunds

What payment method can I use?

We support payments from all Debit/Credit Cards. It is secured via stripe payment gateway.

What do I do in case of payment failure?

Incase of payment failure kindly write to us at support@lancify.net. Our support team will get in touch with you at the earliest. Kindly attach the screenshot of the error in the mail you send us.

What is the refund policy?

At Lancify, we do not have a refund option on courses already purchased. Prior to making the purchase, we are open to answering all your questions or doubts, but once the purchase is made you've made the commitment!

I have a coupon code, but I was still charged the full amount.

In case you've been charged incorrectly, kindly write to us at support@lancify.net with all the details. Our support team will get in touch with you within 48 hours.

Can I purchase multiple courses?

Yes. Since all these courses are designed such that you can pick up a skill in no time, we recommend that you keep doing more and learning more skills! In this case, the more the better.

How do I receive the invoice for the purchase?

Once you make the payment, we will send you a purchase invoice on your registered email.

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What Next?

I've finished my course, now what?

Well, it's time for you to start working! Put yourself out there, pitch to clients with confidence, enroll yourself in freelance platforms like Upwork and stand apart from the rest. And, of course, make yourself some good money. To make this process smoother, you can join our newsletter where we'll send you tips, resources & ebooks on how you can get better at this!

How will Lancify help me in becoming freelance ready?

We don’t mean to brag but Lancify is the only student-focused freelancer community out there right now. Join our community, subscribe to our newsletter where you'll get all the freelancing tips you need, and follow us on all our socials to enter contests, win cash prizes and lots more! We have something very exciting up our sleeve. So stay tuned!